Service Manager/Housekeeping Lady at Hotel Hesselet
– quality, structure and development at the heart of the guest experience
Hotel Hesselet is looking for a committed and responsible service manager who will play a central role in the quality assurance and further development of our cleaning and housekeeping area.
We are in the middle of an exciting renovation of our rooms and facilities, and therefore we are looking for someone who can both ensure the high level of quality here and now - and at the same time help develop and professionalize the way we work in the future.
Hotel Hesselet – a place with soul
Hotel Hesselet is located in one of the most beautiful places on Funen. Right where the forest meets the sea, and where you can see the bridge that connects Zealand with Funen. Hesselet is located in Nyborg, which back in the Middle Ages was the place where the king met with the most important people in the kingdom.
Today, the hotel is a place where all people meet and where hospitality becomes homeliness.
The hotel is named after the forest it is located in, and Hesselet means where the small hazel trees grow. We are proud to be one of Denmark's most loved beach hotels, and we strive to give all our guests an experience beyond the usual - whether they stay, eat or attend a conference at the hotel.
Hotel Hesselet is changing – and in good hands
In 2024, Hotel Hesselet was taken over by Carama Family Office, which has a clear vision: to preserve the soul of Hesselet while developing the hotel for future guest experiences - without compromising the place's history and warmth.
The new owners have begun a gentle renovation of the hotel's facilities, restaurant and outdoor areas. Investment is being made in both the setting and the people behind it - with a strong focus on professional pride, well-being and first-class service.
The goal is ambitious, but clear: Hotel Hesselet must be among Denmark's most attractive hotels – both for guests and employees. Here, one must be able to feel the special calm, quality and presence that Hesselet has been known for since 1967 – in an updated and contemporary version.
About the position
As a service manager, you will have a broad and varied area of responsibility. You will be responsible for quality assurance of the cleaning of our rooms – especially in connection with renovations – and for ensuring that every detail meets Hotel Hesselet's standards.
In addition, you will play an important role in the ongoing development of the housekeeping area, including:
- Development of standards for room presentation in collaboration with the management team
- Optimization of cleaning workflows and methods
- Hiring and dismissals
- Shift scheduling
- Budgeting and budget compliance
- Preparation and maintenance of cleaning and maintenance plans for furniture, textiles and other areas in the house
- Ensuring that the hotel's furnishings and textiles always appear neat, clean and without unnecessary damage
Who are you?
We expect you to be a structured and detail-oriented person with a keen eye for quality and high standards. You thrive on responsibility and can work independently, while having a natural ability to create an overview and ensure that all tasks are carried out professionally and in line with the standards at Hesselet.
You are keen to develop and improve existing routines and like to think creatively when finding solutions that both improve quality and create better workflows. At the same time, you are financially aware and have the understanding to make good choices in relation to products, suppliers and agreements - without compromising on quality.
For us, it is important that you are present in your management style and good at collaboration. You must be open and responsive to your employees' experiences and not be dismissive of suggestions and input. We want a leader who is not afraid to bring colleagues into decision-making processes and continuously involve the team in ideas and development. You must be human and aware of your way of leading - and be able to balance clarity and demands for quality with respect, dialogue and motivation in everyday life.
We would like you to have experience from a hotel, housekeeping or similar, preferably from a coordinating or leadership role where you have been used to ensuring structure, quality and cross-functional collaboration.
Working environment
At Hotel Hesselet, we foster a warm, familiar and cordial atmosphere – both among colleagues and towards our guests. We believe that the best results are created through genuine collaboration, presence and interest in each other.
We expect you to contribute your personality, energy and commitment – both in your work and in your interactions with colleagues and guests. In return, we offer a workplace where we look after each other and lift as a team, with a focus on both well-being and success.
We are working hard to create one of Denmark's best workplaces in the industry - and as part of the company you will be part of a committed and dynamic team with ambitious goals and high professionalism. We offer good development opportunities, a healthy working environment and plenty of room to grow with the task.
Salary and conditions
Salary according to qualifications. In addition, we offer pension, health insurance and other employment conditions according to the collective agreement. The position is a full-time position with start date by agreement.
Application
Send your application and CV to our director Christina Hermeling at ch@hesselet.dk
If you have any questions about the position, you are also welcome to contact her directly on tel. 65 31 30 29.
Does this sound like something you would like to hear from? Then we look forward to hearing from you.
Pavilion Manager for Restaurant Hi
Would you like to help open a new restaurant experience at Hotel Hesselet? On March 1, 2027, we will open the doors to Restaurant Hi – a newly built pavilion restaurant at Hotel Hesselet, created as an exclusive dining universe with an open kitchen, a welcoming setting and a strong focus on hospitality, culture and holistic experiences.
Terrace waiter for Hotel Hesselet
– help create presence, atmosphere and additional sales in our Japanese garden.
This spring we will open our new terrace and Japanese-inspired garden - and in this regard we are looking for an outgoing, smiling and service-minded employee who wants to be our visible host in the garden and on the terrace.
The position is perfect for someone who may have a gap year, loves being among people and is motivated by giving guests a personal and present experience.
Gourmet stay on Funen
Rent the entire hotel
Stay
Meetings and conferences
About the position
As a terrace waiter, you will be our face in the garden and on the terrace. Your most important task is to ensure that guests feel seen, welcome and well-behaved.
Your tasks will include:
- Preparation and operation of our sales cart with champagne, wine and snacks
- Outgoing and personal service to guests in the Japanese garden and the garden facing the water
- Focus on visibility, atmosphere and additional sales in outdoor areas
- Ensure that guests lack nothing while enjoying the surroundings
- Experience is not a prerequisite – we provide thorough training so you feel comfortable in the role.
Working hours and period
Working hours: approx. 2:00 PM – 8:00 PM
Working days: Thursday, Friday and Saturday
Period: April 1 – September 30
There will be the possibility of supplementing hours in the restaurant as well.
Who are you?
We imagine that you:
- Is smiling, welcoming and not afraid to make contact
- Wants to provide personal service and create great moments for guests
- Thrives with responsibility and can work independently
- Have a natural interest in sales and hosting
- Preferably on a gap year – but it is not a requirement
Hotel Hesselet – a place with soul
Hotel Hesselet is located in one of the most beautiful places on Funen. Right where the forest meets the sea, and where you can see the bridge that connects Zealand with Funen. Hesselet is located in Nyborg, which back in the Middle Ages was the place where the king met with the most important people in the kingdom.
Today, the hotel is a place where all people meet and where hospitality becomes homeliness.
The hotel is named after the forest it is located in, and Hesselet means where the small hazel trees grow. We are proud to be one of Denmark's most loved beach hotels, and we strive to give all our guests an experience beyond the usual - whether they stay, eat or attend a conference at the hotel.
Hotel Hesselet is changing – and in good hands
In 2024, Hotel Hesselet was taken over by Carama Family Office, which has a clear vision: to preserve the soul of Hesselet while developing the hotel for future guest experiences - without compromising the place's history and warmth.
The new owners have begun a gentle renovation of the hotel's facilities, restaurant and outdoor areas. Investment is being made in both the setting and the people behind it - with a strong focus on professional pride, well-being and first-class service.
The goal is ambitious, but clear: Hotel Hesselet must be among Denmark's most attractive hotels – both for guests and employees. Here, one must be able to feel the special calm, quality and presence that Hesselet has been known for since 1967 – in an updated and contemporary version.
Working environment
At Hotel Hesselet, we foster a warm, familiar and cordial atmosphere – both among colleagues and towards our guests. We believe that the best results are created through genuine collaboration, presence and interest in each other.
We expect you to contribute your personality, energy and commitment – both in your work and in your interactions with colleagues and guests. In return, we offer a workplace where we look after each other and lift as a team, with a focus on both well-being and success.
We are working hard to create one of Denmark's best workplaces in the industry - and as part of the company you will be part of a committed and dynamic team with ambitious goals and high professionalism. We offer good development opportunities, a healthy working environment and plenty of room to grow with the task.
Salary and conditions according to collective agreement.
Send your application and CV to our Restaurant Manager Rasmus Weimar at rasmus@hesselet.dk – we are holding interviews on an ongoing basis.
If you have any questions about the position, you are also welcome to contact him directly on tel. 45 65 31 30 29.
Does this sound like something you would like to hear from? Then we look forward to hearing from you.